iDCS-100  IDCS 500  OfficeServ 100    OfficeServ 500



The iDCS 100 offers power and control without sacrificing flexibility.

The iDCS 100 is as easy to use as it is efficient. Our single cabinet design is configured as a basic Key System Unit, and you can add either one of two expansion cabinets as your business needs require. Available in standard and IP-enabled configurations.

The iDCS 100 has everything you need to take your business to the next level. With cutting edge networking capabilities, you can link a remote location to operate transparently as a single entity. Voice Over Internet Protocol (VoIP) offers state-of-the-art convergence technology that allows you to make voice calls over your existing intranet. Based on international design requirements, the iDCS 100 telephone system is flexible enough to satisfy any configuration requirements you may encounter. Its ability to support ISDN PRI trunks allows the full power of ISDN to be available at a competitive price. Add advanced voice mail and fax processing, along with Automated Attendant, and Uniform Call Distribution, and you have a phone system that is greater than the sum of its parts.

Whether your business telephone system needs can best be served by a few lines with many stations,or many lines with a few stations, the iDCS 100 has unique configuration capabilities that enable you to have it either way and always the way you want it. Working from a base of 8 digital key phone extensions, you can easily add analog lines, digital ISDN circuits, or ISDN stations for high speed Internet access.

Because even the smallest business can benefit from call center applications, the automated attendant /Uniform call distribution operation is readily available for versatile and efficient call handling. The iDCS 100 telephone system gives you the ability to free your company from the narrow confines of other phone systems and gives you greater communications freedom and flexibility than you had previously imagined. Best of all, with the iDCS 100's scalable architecture, you don't need to make a big investment now to be prepared for tomorrow's growth.

  IP Networking with Other R2 Systems
·  Continued Support for Q-Sig/PRI Networking
·  IP Phones Remote and Local
·  Caller ID to Single Line Telephones
·  Supports the same Modem Daughterboard Card
   used for the iDCS 500
·  New Enhanced Networking Features
·  System Software can be Upgraded via LAN using OSM
·  Remote System Management via IP Connection using Remote
   ITP or OfficeServ Manager


Add On Modules
Appointment Reminder
Auto Answer on CO
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Lamp Field (BLF)
Call Coverage Key*
Call Forwarding

Call Forwarding Override
Call Logs*

Call Pickup
Direct Station Selection (DSS)
Do Not Distur
b (Override)
Do Not Disturb (Programmable)

Door Lock Release



Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Loud Ringing Interface
Manual Signalling
Message Waiting Light
Mute Microphone / Handset
Off-Hook Ringing
Off-Hook Voice Announce
One Time Do Not Disturb
One Touch Dialing Keys
On-Hook Dialing

Privacy Release



Programmable Keys
Programmed Station
Protection from Barge-In
Pulse to Tone Switchover

Remote Hold
Ring Modes
Ringing Preference
Station Lock
Terminal Status Indicator
Tri-Colored Lights
Volume Settings
Wall-Mountable Keysets


Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
Conference Information



Date and Time Display
Dial by Name
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller



Outside Line Identification
Override Identification
Programmable Message
Soft Keys
Stopwatch Timer

Text Messaging
UCD Supervisor Displays




Connect to another iDCS 100 or iDCS 500 system so that all appear to be one common system with features like Desk to Desk Dialing, Centralized Voicemail, and Display features.

Voice Over Internet Protocol (VoIP)
Provides a gateway for your local LAN, which can be connected to the internet, intranet (WAN), etc., allowing telephone calls over the data network.

Computer Telephony Integration (CTI)
Allows the iDCS 100 and your personal computer to integrate on a local area network (LAN).

Smart Operator
A software application that connects to the iDCS 100 CTI link and provides a PC based attendant console adjunct. It offers improved visibility of station status within the system, making directory searching easier. Smart operator provides users with features like 911 Alerting which allows the attendant to locate the 911 caller's origin within the network.

An Automated Call Distribution (ACD) reporting package that connects to the iDCS 100 CTI link and provides group status information to a reader board as well as a variety of printed reports showing current and historical data.

TAPI 2.1
LAN based solution that allows the iDCS 100 to communicate directly with individual computers over the company computer network.

Automatic Call Distribution (ACD)
Provides an economical call center application to the iDCS 100. When used in conjunction with SmartCentre, the following system features are available:

    • Call center operation
    • Real time call status monitoring
    • Historical reporting
    • Scheduling

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Each station, station group and outside line may be assigned to a directory name. In addition, speed dial numbers and outside numbers may be assigned directory names. With the Dial By Name feature, users can scroll through the list of names after searching for a match on the first letter of the name and then place the call by pressing a single button.

Station Pair
This feature allows two telephones, such as a keyset and a cordless phone, to be "paired" so that they appear to act as the same station. Calls to the primary telephone will ring both telephones. Other features, such as Message Notifictation, DND, Call Back, Call Forwarding, and Class of Service, will follow the settings of the primary telephone.

Live System Programming
The system can be programmed from any display keyset or by a personal computer either directly or connected to the internet, without interrupting normal system operation. There are three levels of programming: technician, customer, and station. The technician level has access to all programs and can allow the customer to access the system program as needed.

Station Message Detail Recording (SMDR)
The system provides records of calls made, received and transfered. Connecting to a customer-provided printer or call accounting system to the iDCS 100 will allow collection and printing of these records.

Disinctive Ringing
Users can determine the type of call received by the type of ring heard. Outside calls are designated by a single repeated ring, while internal calls have a double repeated ring.

SVMi-4 / SVMi-8
The iDCS 100 can be equipped with either Samsung's proprietary voicemail/auto attendant cards. The SVMi-8 provides up to 8 ports of voice mail processing. Since these voice mails are integrated into your system they provide users with features such as one touch call record, answering machine emulation, voice box administration and interactive display prompts.
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Tenant Service
The iDCS 100 supports two forms of tenant service as detailed below:

System Splitting

In System Splitting, each tenant is totally separate in the system and no intercom calling between tenants is permitted.

Port Splitting

In this form of Tenant Service system, programming is used to allow or deny access to making and receiving calls on a per station basis. This feature allows common items in the system such as Operator Group and LCR, to be used by everyone on the system, while ensuring that each company can only access their own lines and incommimg calls.

Walking Class of Service
This feature allows users to make calls or use features from a station that is restricted. After the call is completed, the station returns to its originally programmed class of service.

Least Cost Routing (LCR)
Allows the iDCS 100 to automatically select the most cost effective route for the outside number dialed by any station.

Multi Language Display
Allows any station user the option of using English, Spanish, or French languages on their display.

OfficeServ 7030
OfficeServ 7100
OfficeServ 7200
OfficeServ 7400
Samsung DCS 816
Samsung DCS Compact
Samsung DCS Compact 2
Samsung DCS 408
Samsung DCS 408i
Samsung IDCS 100
Samsung IDCS 500

OfficeServ DS-5007s
OfficeServ DS-5014s
OfficeServ DS-5038s
OfficeServ DS-5021D
OfficeServ DS-5014D
OfficeServ DS-5064
OfficeServ ITP-5021D
OfficeServ ITP-5014D
Standard Keyphone DS2100B

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